Communications Technician

The Communications Technician is responsible for delivering technical and administrative support for the daily operation and maintenance of the Mount Jackson Teleport and Middletown earth station. This role ensures reliable service delivery, system performance, and minimal service disruption, while maintaining high standards of customer support and operational efficiency.

Resource is required to be onsite five (5) days per week

Main Responsibilities Perform corrective and preventative maintenance on a variety of equipment including; Internet data, VOIP, digital audio and video baseband equipment

Perform corrective and preventative maintenance on networking hardware, such as routers, switches, and firewalls

Thorough understanding of complex data networks and backhaul configurations

Perform preventative and corrective maintenance to IF and RF hardware such as up/down converters, traveling wave tube amplifiers (TWTA), LNA and modems

Participate in the installation and commissioning of new and expansion services with engineering personnel, demonstrating thorough understanding of the systems

Complete pertinent documentation associated with maintenance and/or installation tasks

Responsible for the operations and maintenance of Antenna systems, Power, HVAC, and supervisory and control systems

Provide TT&C support on multiple system configurations

Have the ability to work directly with Telesat customers and/or third-party contractors

Ability to work in a team environment and independently with minimal supervision

Education & Experience Required 3-year Electronics/Telecommunications Technologist Diploma, or the equivalent

Understanding of Network fundamentals such as TCP/IP and LAN/WAN

Familiarity with complex IP networks, routing protocols and VPN technology

Familiar with various types of telecommunications test equipment

Ability to demonstrate solid troubleshooting skills and prioritize the resolution of events

Knowledge of Microsoft and Unix based operating systems, applications and tools

Familiarity with Radio Frequency (RF) equipment and systems

Must have strong interpersonal and customer service skills

Basic Fiber knowledge

Working Conditions The Mount Jackson Teleport operates Monday through Friday 0800-1600. On-call coverage, and the ability to work in an unsupervised environment is a requirement of this position

Must have a valid driver’s license

Back ground check

Frequent travel is required in this role

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