Customer Service Officer

SYS-MAC AUTOMATION ENGINEERING PTE LTDSingaporemycareersfuturepubblicata il 15/09/2026

Summary of the Job: (Primary function of the job)

  • Assist sales in attending customers' needs and expectation
  • Execute and follow up sales administrative works
  • Maintain proper records of all sales related documents

Job Responsibilities: (Key responsibilities of the job)

  • Attend to sales/Program enquiries, prepare and follow upsales quotation and proposal
  • Maintain filing of all sales transactions records,quotation, PO, JO, invoice, etc.
  • Send finalized Sales quote comprising material costaccepted by customer without markup to SCM to create Business Partner codemaster data or/and material purchase item BP
  • Process job order and other documents until order isclosed
  • Follow up to ensure closure of quotation
  • Follow up delivery schedule and arrange parts delivery tocustomers
  • Attend to and follow up customer's issues until closure. Escalate to Sales if necessary
  • Present sales reports, open PO list, RFQ Tracker, etc
  • Manage DO & Invoices
  • Support Finance in Debtors AR
  • Generate Reports
  • Perform tasks as and when assigned

Job Requirements:

  • Min ITE/ Diploma (prefer Mechanical)
  • Preferably 3 to 5 years in relevant work experience
  • Proficient in MS Office/ Excel
  • Good communication skills