Customer Service Intern

Sucor Sekuritas is hiring for a Customer Service Intern to join our team. This role will support day-to-day customer documentation and administrative processes while gaining hands-on experience in the financial services industry.

What You’ll Do

1. Assist with the customer account opening process, including data entry and initial document checking.
2. Verify customer documents based on applicable checklists and requirements.
3. Organize and maintain physical and digital customer documents.
4. Assist with RDN document legalization and the preparation and delivery of documents to customers.
5. Maintain and monitor document records using Microsoft Excel, including tracking outstanding documents and follow-ups.
6. Provide administrative and operational support to the Retail team.

What We’re Looking For

1. Final-year student or fresh graduate from any major.
2. Proficient in Microsoft Excel.
3. Detail-oriented and well-organized.
4. Good communication and coordination skills.
5. Able to work independently and as part of a team.

Skills: Communication Skills, Customer Support, Customer Relationship Management, Customer Service, Problem Solving, Call Center, Outbound Call, Help Desk