Business Operations Governance Manager

Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you.

About Spektrum

Spektrum is a delivery-focused organisation specialising in providing high-quality talent, workforce solutions, and service delivery capabilities to support complex client requirements across multiple sectors.

Our operating model is built around three core pillars:

Talent Acquisition – identifying and securing the right talent

Workforce Experience & Development – enabling, supporting, and retaining our people

Service Delivery – ensuring consistent, high-quality execution for our clients

These functions are supported by strong business operations, including finance, compliance, and corporate services, ensuring that all activities are delivered efficiently, securely, and in line with regulatory requirements.

At Spektrum, we operate as an integrated system—aligning hiring, workforce deployment, and delivery to ensure seamless execution and measurable outcomes.

Working at Spektrum

Working at Spektrum means being part of a structured, high-performance environment where clarity, accountability, and continuous improvement are central to how we operate.

We focus on:

Clear roles and responsibilities aligned to our operating model

Performance-driven delivery with defined outcomes and measurable impact

Collaboration across functions to ensure successful client and organisational outcomes

Continuous development of skills, capability, and expertise

Our people play a critical role in delivering value to clients while contributing to the growth and evolution of the organisation.

Business Operations Manager

The Business Operations, Governance & Process Manager is responsible for supporting business coordination, governance activities, reporting, supplier coordination, KPI management, process improvement, and internal project activities across Spektrum entities.

The role contributes to:

Business consistency

Process improvement

Reporting and visibility

Governance support

Transformation initiatives

Broader business growth activities

Key Responsibilities

Business Operations & Coordination

Support business coordination activities across Spektrum entities.

Coordinate cross-functional business activities and internal initiatives.

Coordinate with internal stakeholders, suppliers, teams, and external partners across business activities.

Support reporting and KPI tracking activities.

Contribute to business visibility and process improvement initiatives.

Governance, Compliance & Business Support

Support governance and compliance activities across legal entities.

Contribute to policy, process, and framework improvement initiatives.

Support quality assurance and business maturity activities.

Contribute to reporting and governance visibility activities.

Support organisational change and improvement initiatives.

Procurement, Suppliers & Operational Support

Coordinate supplier and procurement-related activities across Spektrum entities.

Support supplier coordination and vendor management activities.

Participate in support activities relating to external suppliers and service providers.

Contribute to process improvement initiatives relating to procurement and supplier coordination.

Reporting, KPI Management & Business Visibility

Support reporting and KPI management activities across business functions.

Participate in reporting, business visibility, and performance tracking activities.

Support the development of reporting structures and KPI frameworks.

Contribute to improvement initiatives relating to reporting and business visibility.

Transformation, Projects & Business Improvement

The role will contribute to a range of internal business improvement and transformation initiatives, including:

process improvement;

reporting and KPI development

business coordination activities

technology and automation initiatives

business growth support

internal project coordination activities.

Additional responsibilities may include:

coordinating and contributing to internal projects and improvement initiatives

supporting transformation and scalability activities

participating in strategic planning and coordination activities

supporting future Business Operations capability development.

Required Experience & Capabilities

The successful candidate should demonstrate

strong organisational and coordination capability

strong communication and stakeholder management skills

ability to manage multiple activities simultaneously

attention to detail and business consistency;

willingness to contribute to business growth initiatives

interest in improvement and transformation activities

adaptability within evolving business environments

the ability to operate effectively within a growing international organisation.

Experience in any of the following areas would be advantageous:

business operations;

governance or compliance;

reporting and KPI management;

procurement or supplier coordination

process improvement

project coordination

quality assurance; or

transformation initiatives.

Development & Certification Opportunities

Development opportunities may include:

PRINCE2 Practitioner

ISO Internal Auditor

ITIL Foundation

ITIL Specialist / Intermediate

Business Process Management training

Project Coordination training

GDPR / Data Protection Awareness

Governance & Compliance training.

The role offers long-term development and progression opportunities within a growing international organisation.

Career Pathway & Progression

A detailed Career Pathway, Development & Growth Guide accompanies this position and outlines:

progression opportunities

development pathways;

certification opportunities

compensation progression

long-term leadership development opportunities within Spektrum.

Bonus & Performance Framework

The role participates in Spektrum’s performance and bonus framework aligned to:

individual contribution

project participation

KPI achievement

business impact

leadership contribution

company performance.

Flexibility & Internal Career Mobility

As Spektrum continues to grow, new teams, functions, and career opportunities are expected to develop across the organisation.

Future movement opportunities may become available across:

Business Operations

Governance & Compliance

Strategic Projects

Procurement & Supplier Management

Business Process Management

HR Operations

Operational Excellence

Technology & Transformation

International Expansion Support

Spektrum supports long-term professional development, leadership growth, and internal career progression opportunities.

Long-Term Opportunity

This role offers the opportunity to contribute to a growing international organisation while developing broad experience across business operations, governance, reporting, transformation initiatives, and strategic business support activities. Long-term progression opportunities are expected to develop as the organisation continues to grow. We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.