shop manager

Education:

College/CEGEP.

Tasks:

• Direct and control daily operations .
• Evaluate daily operations .
• Plan and organize daily operations.
• Manage staff and assign duties.
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales.
• Determine merchandise and services to be sold.
• Implement price and credits policies.
• Locate, select and procure merchandise for resale.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues and expenses.
• Determine staffing requirements.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Recruit, hire and supervise staff and/or volunteers.

Work conditions and physical capabilities:

Attention to detail.

Personal suitability:

Analytical. Efficiency. Proactive. Excellent oral communication. Organized. Ability to multitask.

Experience:

3 years to less than 5 years.

Support for persons with disabilities:

Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

Provides awareness training to employees to create a welcoming work environment for Veterans .

Support for Indigenous people:

Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

Provides staff with awareness training to create a welcoming work environment for mature workers .

Supports for visible minorities:

Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.