Supervisor
089612345602 ATAU sixtynine69.hub@gmail.com
- Strong Operational Control:
- Outlet buka tepat waktu
- Staff masuk lengkap
- Area bersih
- Mesin siap pakai
- Stock cukup untuk shift
- Order flow rapi saat ramai
- Leadership di Lapangan:
- Bagi posisi bar / kasir / floor
- Tegur staff yang lambat
- Jaga mood tim
- Handle staff baru
- Kasih contoh kerja cepat
- Problem Solving Cepat:
- Staff telat
- Customer komplain ringan
- Susu habis
- POS error kecil
- Antrian panjang
- Barista panik saat rush hour
- Product Knowledge:
- Basic espresso
- Milk steaming
- Standard rasa
- Recipe menu
- Cara pakai alat
- Workflow bar
- Quality Control:
- Rasa minuman konsisten
- Presentasi bagus
- Cup bersih
- Speed service oke
- Customer experience nyaman
- Discipline Enforcement
- Grooming staff
- Datang tepat waktu
- Pakai SOP
- Closing rapi
- Checklist dikerjakan
- Communication Skill:
- Report masalah
- Update sales
- Kondisi staff
- Kebutuhan stock
- Briefing
- Teguran
- Instruksi jelas
- Basic Admin Skill:
- Daily report
- Shift report
- Stock harian
- Absensi
- Void/refund note
- Sales recap sederhana
Skills: Communication Skills, Store Management, Discipline Enforcement, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Store Activity Operation, Coffee Shop Product Knowledge, Administration, Leadership, Quality Control, Store Operations