Customer Service Executive - Frontline, Office Hours

About the Role You will be the first point of contact for customers reaching out — handling enquiries, crowd control and provide accurate solutions with a professional and friendly approach. What You Will Do Handle customer enquiries professionally, efficiently, and with a solutions-first mindset Listen actively to understand customer needs and provide accurate, helpful responses Resolve customer enquiries and issues at first point of contact wherever possible, escalating complex cases appropriately Collaborate with team members and supervisors to flag recurring issues and contribute to service improvements What We Are Looking For Minimum GCE O-Level, Diploma, or equivalent in any discipline. Singaporeans Only By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to: Contact you about potential opportunities. Delete personal data as it is not required at this application stage. All applications will be processedwith strict confidence. Only shortlisted candidates will be contacted. Ho Kah Yeow | R1879233 ScienTec Consulting Pte Ltd |11C5781