Engineering Assistant (Product Quality)

Job Responsibilities:

• Support Product Quality Engineering on product quality issues, including submission of regular quality reports to meet customer expectations and to support the closure of CAPA and CCN.
• Support Supplier Quality Engineering on supplier quality issues, including consolidation of quality records to support the closure of SCAR.
• Interface with manufacturing personnel to drive for continual improvement in product quality and manufacturing process.
• Monitor, assess customer returns and work on corrections, corrective and preventive to improve product quality and manufacturing process.
• Perform manufacturing process / ESD audits on the manufacturing line.
• Support the plant in term of ESD gantry access.
• Interface with ESD vendor in providing support for faulty ESD gantry.
• Obtain calibration quotation and arrange to send ESD equipment and/or other equipment/tools/machines out for calibration/re-calibration.
• Request to doc in the calibrated ESD equipment and/or other calibrated equipment/tools/machines with the Calibration Coordinator.
• Support in all 1 st party, 2 nd party and 3 rd party audits.
• Organize and actively participate in internal audits (such as manufacturing process and ESD audits) where applicable and necessary.
• Actively participate and support in customer and supplier audits where applicable and necessary.
• Manage, coordinate and actively participate in all regulatory body audits and statutory organization inspections.
• Support Engineer and/or Manager to collaborate with cross-functional teams (such as engineering, manufacturing, production, materials, store, etc) in order to meet product quality deliverables and customer specifications, requirements and expectations.
• Support Engineer and/or Manager on non-conformance management, monitor customer returns, process control and monitoring, supplier quality management, and regulatory standards compliance.
• Support Engineer and/or Manager and/or CFT on supplier related quality concerns and work with supplier to eliminate or reduce defective parts/components/materials in PCBA and Box Build operations.
• Support Engineer and/or Manager on all activities and deliverables associated with MRB.
• Assist and collaborate with other departments/sections on departmental/sectional improvement projects to improve productivity, eliminate operational waste and increase efficiency of work.
• Participate in continuous improvement projects.
• Assist and support the immediate superior and Plant appointed Management Representative (MR) to drive continuous improvement initiatives and strategies within the department/section through CAPA, Change Control, Lean Six Sigma (LSS), Kaizen and Mini-company approaches.
• Other roles, responsibilities and duties as assigned in Corporate and Plant management system documentations, such as in Plant adopted procedures and work instructions.

Job Requirements:

• Minimum NITEC / Diploma in Electronics / Mechanical Engineering or equivalent.
• Minimum 1 year experience in electronics manufacturing environment or related field.
• Knowledge of manufacturing processes and ESD control or in the related field preferred.
• Knowledge of manufacturing in PCBA environment or in related field, and application of associated IPC standards preferred.
• Experience in operating Agile PQM, Agile PLM, NCMR, Oracle and MRB is preferred.
• Knowledge of Quality Tools, problem solving skills is preferred.
• Proficient in MS Office applications (i.e. Excel, Words and PowerPoint) and Google Looker Studio.
• Application of Artificial Intelligence (AI) and automation works.