Consumer Support Professional

Your tasks

• Complete an independent questionnaire detailing a recurring consumer workflow you support
• Describe common user friction points and the workarounds consumers currently use
• Differentiate clearly between direct observations and general estimates
• Detail any observed payments or small offers that might alleviate the workflow friction

Requirements

• Direct professional experience assisting consumers with recurring workflows
• Comfortable analyzing and describing common user problems in detail
• Ability to maintain strict confidentiality by omitting any identifying customer details

Other

*Location: Remote Remuneration: NGN** 750,000