Hotel Manager
Responsibilities: Hotel Operations: Oversee and coordinate all hotel departments (front desk, housekeeping, maintenance, restaurant, bar). Ensure smooth day-to-day running of the hotel with high standards of service. Train, supervise, and evaluate staff across all units. Handle guest escalations, special requests, and VIP experiences.
Food & Beverage Leadership: Manage all F&B operations (restaurant, bar, room service, kitchen). Develop creative menu concepts in collaboration with the chef. Implement quality control for food presentation, taste, consistency, and hygiene. Drive sales through promotions, themed nights, and upselling strategies. Create SOPs for kitchen workflow, food cost management, inventory controls, and service standards.
Business & Revenue Growth: Develop strategies to increase occupancy, restaurant foot traffic, and total revenue. Oversee budgeting, forecasting, and cost control (especially food & labor costs). Monitor performance metrics: ADR, RevPAR, customer ratings, food cost %, etc. Coordinate marketing efforts with digital and offline campaigns to promote the hotel’s dining offerings.
Compliance & Standards: Ensure all operations comply with safety, health, and regulatory standards. Maintain top-tier cleanliness and aesthetic standards across all guest-facing areas. Uphold customer service excellence and maintain high review ratings.
Requirements: Minimum 3–5 years of experience as a Hotel Manager, F&B Manager, Restaurant Manager, or similar leadership role. Management: 2 years (Required) Strong knowledge of Food & Beverage operations, menu development, and kitchen supervision. Excellent leadership, communication, and staff-management skills. Strong understanding of hospitality financials: food cost, payroll, budgeting, forecasting, revenue tracking. Hands-on, proactive, and able to implement systems, SOPs, and service discipline. Ability to work weekends, evenings, and under pressure in a fast-paced environment. A hospitality certification or degree is an added advantage.
Benefits: Competitive salary (based on experience)
Performance bonuses
Profit-sharing opportunities
Staff meals
Transport support