Export Junior Associate – Customer Service

Key Skills and Competencies

Customer service and relationship management. Sales and business development capability. Order processing and export documentation. Ability to identify and onboard new customers. Coordination of orders with warehouse and logistics teams. Customer payment follow-up and order closure. Strong communication, commercial awareness, and follow-through.

Minimum Qualifications

Bachelor’s degree in business administration, Sales & Marketing, International Business, Supply Chain Management, Logistics, Commerce, or a related field. A relevant diploma may be considered where supported by practical experience in customer service, sales administration, logistics, or export operations. Training in export procedures, international trade, customs documentation, customer service, or sales will be an added advantage. Proficiency in Microsoft Office, particularly Excel, and familiarity with ERP or order-management systems.