Senior Sales Relationship Manager

About Us

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

The Senior Sales Relationship Manager is responsible for leading and growing strategic client relationships while delivering against revenue, trading volume and commercial objectives. The role combines direct client ownership with operational leadership, including the management, development and performance of a team.

This individual will play a key role in driving sales strategy, deepening client engagement, and accelerating platform adoption across the UK institutional investor base. In addition, the role is accountable for building a high-performing team, ensuring consistent execution, and developing future sales talent.

How You’ll Help Take Us There

Client & Revenue Leadership

Own and develop relationships with key institutional clients, acting as a senior point of contact

Drive trading activity, revenue growth and product penetration across assigned accounts

Identify and execute new business opportunities within the UK institutional investor market

Lead complex client engagements, including negotiations, strategic reviews and senior stakeholder discussions

Partner with Product and other internal teams to deliver solutions aligned to client needs

Sales Strategy & Execution

Contribute to and execute the regional sales strategy aligned to business objectives

Monitor individual performance against targets and KPIs, taking corrective action where necessary

Drive consistency in sales processes, pipeline management and reporting

Use data and insights to inform decision-making and prioritisation

Collaborate with senior leadership on market strategy and growth initiatives

Client Solutions, Product & Market Expertise

Maintain deep expertise in fixed income markets, including credit and emerging markets

Articulate MarketAxess’ value proposition effectively across all product segments

Oversee and support delivery of client presentations, analytics and insight-driven materials

Ensure clients are fully enabled on the platform, including onboarding, training and ongoing engagement

Act as a senior escalation point for client issues and service delivery

Operational & Commercial Excellence

Oversee the production of high-quality client reporting, including trading activity and TCA

Ensure strong governance around client onboarding, documentation and regulatory requirements

Drive efficiency improvements within the team and sales processes

Stay informed on platform developments and ensure effective communication to clients and team

People Management

Over time, assume increasing responsibility for leading, supporting and developing colleagues within the team

Contribute to setting clear performance expectations, objectives and development plans for team members

Provide coaching and mentorship to the team to enhance commercial capability, technical knowledge and client engagement

Support performance review processes, including feedback and development discussions

Promote a high-performance, collaborative and accountable team culture

Contribute to succession planning and talent development within the Sales function

What We’re Looking For

8+ years experince in a sales, relationship management or client-facing role within financial services

Strong track record of revenue generation and client relationship management

Deep understanding of fixed income markets and electronic trading platforms

Experience operating in a fast-paced, target-driven environment

Strong leadership capability with the ability to motivate and develop others

Highly commercial, with strong negotiation and influencing skills

Strategic thinker with the ability to translate strategy into execution

Strong communication and stakeholder management skills, including at senior levels

Data-driven mindset with the ability to leverage insights to inform decisions

High level of ownership, accountability and delivery focus

Results-driven and resilient

Collaborative and team-oriented, with a leadership mindset

Proactive, with strong initiative and problem-solving ability

Credible and confident in client-facing environments

Eligibility to work in the UK

English required; additional languages advantageous

What You Can Expect from Us

Central Location: based at our city offices near St Paul's.

Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines

Paid Time Off: 25 days annual leave entitlement plus 2 charity days

Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service

Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan

Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Sales work in the office 4 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

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