TECHNICAL SUPPORT STAFF
Principal
Your tasks
- Support sales team during client visits, product presentations, and technical discussions
- Recommend appropriate products based on application
- Assist in on-site tool trials, testing, and troubleshooting
- Provide tooling solutions to improve machining performance
- Prepare basic technical recommendations and product proposals
- Coordinate with suppliers/principals for technical support and training
- Conduct follow-ups and ensure customer satisfaction after implementation
- Maintain knowledge of cutting tools and machining processes
Requirements
- Bachelor's Degree, College Graduate, or -Technical/Vocational Graduate in -Mechanical, Electrical, Electronics, Mechatronics, Industrial Engineering, or related field
- Technical or relevant certification is an advantage
- Experience in industrial, manufacturing, machine tools, or equipment servicing is an advantage
- Knowledge in mechanical, electrical, pneumatic, hydraulic, or machine systems is an advantage
- Good troubleshooting and problem-solving skills
- Good communication and customer service skills
- Willing to work on-site, travel, and work flexible hours when required
- Willing to undergo technical and hands-on training
- Responsible, disciplined, and willing to lear
- Able to work independently and as part of a team
- Valid driver's license is an advantage