FRONT OFFICE MANAGER

Kassandra Bay Collection Front Office Manager Summer season 2027 | Skiathos, Greece Kassandra Bay Collection comprises three distinctive hotels in Skiathos: Kassandra Bay Resort, Suites & Spa, KB Ammos Boutique Hotel, and Aether Hotel. Each has its own character, while all share the same philosophy: personal care, high-quality service, and genuine hospitality. The Front Office Manager is an important member of our team, leads the Front Office team, oversees daily operations, and ensures consistently high standards of guest service. Reporting to the Hotel Manager, the role works closely with the Reservations Manager and Backoffice to coordinate each guest’s individual needs and preferences. We welcome professionals who take pride in their work, value teamwork and are eager to grow. We offer a supportive workplace built on respect and trust, where every contribution matters. Hospitality begins with our people. If you would like to become part of our team, we would be delighted to meet you. Responsibilities Lead, train and motivate the Front Office team to deliver consistent, attentive guest service. Oversee daily Front Office operations, including arrivals, departures, room assignments and accurate records. Apply hotel procedures and service standards, and monitor the quality and efficiency of the team’s work. Resolve guest requests and complaints promptly and professionally. Coordinate with Housekeeping, Maintenance and other departments on room readiness and special arrangements. Maintain an organized, welcoming Front Desk and monitor essential supplies and equipment. Requirements A degree in hospitality management, business administration or a related field, and at least two years of experience in a similar role at a four- or five-star hotel. Excellent spoken and written Greek and English; another foreign language is an advantage. Confident use of Microsoft Office and hotel management software; Protel experience is preferred. Proven leadership, communication and problem-solving skills, with the ability to prioritize work and remain composed under pressure. What we offer Accommodation and meals. Competitive salary and all required insurance. A supportive working environment with opportunities to learn and develop. Training in company procedures and standards.

Kassandra Bay Collection is committed to an inclusive and respectful workplace where team members are valued and supported. To apply, please send us your CV. Applications will be treated confidentially. We will contact candidates whose qualifications and experience match the role. Απαραίτητα Προσόντα: Παροχές: