Receptionist

About JLL

JLL empowers you to shape a brighter way. Our people are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best and most talented people, empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Reception and switchboard

• Staff the reception desk and answer the phone.
• Maintain a professional appearance for the reception desk and lobby area.
• Open the reception area and switchboard promptly at the designated opening time, and secure them after closing.
• Answer and direct all calls efficiently, accurately, professionally, and pleasantly.
• Greet and assist visitors, maintain the company visitor sign-in book, and assign appropriate badges according to in-country guidelines.
• Report telecommunication and data system problems to the Global IT help desk and office manager immediately.
• Assign temporary sign-in phone numbers for Cisco phones in offices.
• Coordinate visitor transportation, such as calling a cab.
• Assist with vendor inquiries and direct vendors to the appropriate work area when instructed.
• Prepare and send outgoing mail.
• Monitor the meeting room calendar and provide solutions when needed.

Facilities

• Complete morning tasks to ensure meeting rooms are presentable and ready for daily meetings, including checking power cords and phones.
• Ensure coffee points are ready for employees to use.
• Ensure printers and photocopiers are functional.
• Perform other administrative support duties as required by the local facilities manager.
• Provide backup for other facilities personnel as needed.
• Ensure all equipment is operational and coordinate repairs as required. Meet vendors and escort them for regularly scheduled HVAC, AV, and kitchen work.
• Ensure kitchens and coffee point areas are clean and free of debris.
• Ensure installed and portable AV equipment is functional, and coordinate repairs as required. Ensure portable projectors are stored and locked away. Before storing them, ensure all cords and lamps are intact.
• Coordinate repairs within the physical office space, such as carpeting, repainting, and lighting, in accordance with approved repair and replacement plans.
• Resolve or coordinate the resolution of facilities requests, such as temperature complaints and electrical issues.

Safety and security

• Be responsible for overall office safety and security.
• Understand the landlord’s or building manager’s evacuation and alarm-testing processes.
• Assist in coordinating programs to educate employees on building and general office emergency procedures.
• Provide assistance as required under the direction of Physical Security.

Problem-solving

• Prioritize conflicting responsibilities and schedules.
• Report problems as required.
• Communicate as required with the necessary parties.
• In the event of a facilities emergency, provide assistance as directed to achieve a timely resolution.
• Communicate the resolution of an issue to your manager and the requester.

Location

On-site – Dubai, United Arab Emirates

Additional information

If this job description resonates with you, we encourage you to apply, even if you do not meet all the requirements. We are interested in getting to know you and what you bring to the table.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate insights about how your profile aligns with the specific requirements of the role you are pursuing.

Privacy notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, we collect personal information to process your application as part of JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and retain it only as long as needed for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please refer to the candidate privacy statement. For additional details, see the career site pages for each country.

Equal opportunity and accommodations

Jones Lang LaSalle (JLL) is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, including the online application or overall selection process, please contact JLL through its designated accommodation request channel. This channel is only for accommodation requests. Please direct other general recruiting inquiries to the appropriate recruiting contact channel.