Assistant Store Manager - Boston
WHY WORK AT JOE & THE JUICE
JOE & THE JUICE is a people-centric food and beverage company built around culture, not just juice, sandwiches, coffee, and much more. When joining us, you step into a high-energy community where the music is loud, the bar is your stage, and your personality matters as much as your skills.
We believe in four simple virtues that shape everything we do:
Positive Attitude
Inclusion
Social Ties
Growth
For us, this means that when you choose a cup-half-full mindset, welcome people from every background, build real friendships across the bar by creating great guest experiences, and use every shift as a chance to learn something new — you become more than just a Juicer; like us, you continue to search and find purpose and meaning in what you do.
From your first day, you’ll be part of an international network of Juicers who support each other, celebrate wins together, and push each other to grow. You will learn by doing, move through a clear Moneyball career path, and be part of a company where most leaders have earned their stripes behind the bar (fun fact: over 75% of our employees started as Juicers!).
If you love fast-paced service, music, people, and the idea of turning a job into a lifestyle, JOE can become a place to build skills, friendships, and a career that can take you across cities, countries, and roles.
JOB SUMMARY
As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market-specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high-quality products.
Your overall success in this position depends on the degree to which all operational conceptual in-store requirements are followed in order to deliver best-in-class guest experiences turning regular customers into beloved returning guests.
KEY RESPONSIBILITIES
Value-Based Leadership
Support the Store Manager in leading team members in alignment with the company Manifest and operational principles
Provide guidance and support to team members to ensure a positive and high-performing store culture
Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles
Employee Engagement & Development
Support the Store Manager in developing and motivating team members through ongoing coaching and in-store training
Support initiatives that maintain and improve the store’s employee engagement levels
Encourage open communication and contribute to a collaborative team environment
Guest Experience
Champion a guest-first mindset in all store activities
Build and maintain strong guest relationships within the local community in alignment with brand behavior principles
Contribute to increasing overall guest satisfaction and loyalty
Operational Excellence & Compliance
Help maintain a safe, secure, and healthy work environment
Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines
Ensure brand standards and local regulatory requirements are consistently upheld
Stock & Inventory Support
Assist in stock handling processes, including inventory counts and ordering
Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets
Performance & Financial Contribution
Support initiatives to drive sales growth and optimize store profitability
Assist in achieving company-defined financial and non-financial KPIs
Monitor performance metrics and escalate opportunities or risks to the Store Manager as needed
Qualifications
At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures
Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
Demonstrates a strong ambition to grow into a people-focused leader and build a long-term career in management
THE JUICE – Overview of your benefits and perks
Experience our brand firsthand with exclusive discounts and special offers available only to employees
Access competitive medical, dental, and vision insurance plans designed to support your overall well-being
Invest in your future with our 401(k) program
Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
Compensation: $25 hourly plus tips
Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background
NOTICE OF NON-DISCRIMINATION POLICY
ABOUT JOE & THE JUICE
JOE & THE JUICE is a healthy fast-casual concept founded in Copenhagen in 2002; since then, we have grown to more than 500 locations across 20 countries and now employ more than 4,500 people worldwide. From day one, our ambition has been to prove that there should be no trade-off between taste and health.
We serve high-quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary concept cafés that combine convenience with distinct urban atmospheres. JOE & THE JUICE goes beyond products toward the full experience around the bar, creating a consistent universe for guests and Juicers in all our locations.
We invest heavily in internal development through our Moneyball career system and a culture where most leaders, including C-suite, VPs, and directors, have started behind the bar. We continue to evolve our people-centric and sustainability agenda that is part of our Nordic heritage and our commitment to a better future.