Publishing Operations Value Stream Quality Analyst

Accountabilities: Collaborate with operational and process management teams to collect, analyze, and interpret value stream data that supports productivity improvements, cost optimization, and operational efficiency initiatives.

Develop, maintain, and enhance reports, dashboards, and performance metrics to provide actionable insights across publishing operations.

Support Value Stream Mapping and Kaizen initiatives by identifying current-state performance, conducting root cause analyses, and tracking post-implementation outcomes.

Identify trends, patterns, and anomalies within operational data to recommend improvements and drive evidence-based decision-making.

Design intuitive visual representations of complex datasets to facilitate understanding among stakeholders and support strategic initiatives.

Communicate analytical findings and recommendations clearly to cross-functional teams and leadership stakeholders.

Configure and maintain workflow templates and system processes to support standardized and optimized operational practices.

Manage user onboarding activities for publishing systems, including account setup, training delivery, and documentation access.

Conduct user acceptance testing (UAT) for publishing platforms and document findings, issues, and recommendations through structured ticketing processes.

Assess the impact of system enhancements on existing processes and support organizational adoption through process communications and knowledge-sharing initiatives.

Identify and implement new workflow data fields that enhance reporting capabilities and support deeper value stream analysis.

Requirements

Certification in Lean Six Sigma (Green Belt or Black Belt) is required.

Demonstrated experience leading or participating in Lean, Six Sigma, process improvement, or operational excellence projects.

Strong analytical capabilities with proven experience collecting, organizing, analyzing, and interpreting large datasets with a high degree of accuracy.

Experience creating reports, dashboards, and visual data presentations to support business decision-making.

Proficiency with Microsoft Office 365 applications and data analysis tools.

Strong problem-solving mindset with the ability to identify trends, patterns, and root causes in complex operational environments.

Experience with workflow management systems, process mapping methodologies, and user acceptance testing activities is highly desirable.

Excellent communication, interpersonal, and stakeholder management skills with the ability to influence and collaborate across multiple teams.

Strong organizational and prioritization abilities, with the flexibility to adapt to evolving business needs.

Ability to work independently while maintaining exceptional attention to detail and delivering high-quality outcomes.

A strong interest in publishing operations, process transformation, and continuous improvement methodologies will be highly valued.

Submission of a cover letter is encouraged, as it provides additional insights into your motivation and alignment with the role.

Benefits

Hybrid working model offering flexibility and a balanced work environment.

Opportunity to contribute to global publishing operations and knowledge-sharing initiatives.

Exposure to large-scale operational excellence, process improvement, and digital transformation projects.

Collaborative and inclusive culture that values diversity, innovation, and continuous learning.

Professional development opportunities, including exposure to advanced methodologies and cross-functional initiatives.

Supportive environment that encourages autonomy, ownership, and career growth.

Opportunity to work within an internationally recognized organization committed to advancing education and research worldwide.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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