Product Trainer Representative

Requirements 1–3 years of experience in customer service, customer success, product training, inside sales, account management, or a similar customer-facing role.

Strong verbal and written communication skills in English.

Comfortable making outbound calls and conducting customer follow-ups.

Confident presenting products and explaining features to customers.

Ability to build rapport and maintain positive customer relationships.

Strong organization and follow-up skills.

Ability to manage multiple customers and follow-up activities simultaneously.

Comfortable learning and explaining technology products.

Customer-oriented and results-driven mindset.

Ability to work independently while collaborating with cross-functional teams.

Preferred Qualifications

Experience working with SaaS, POS, retail technology, or other software solutions.

Experience conducting customer onboarding or product training.

Experience using CRM systems.

Experience with phone-based customer engagement and follow-up processes.