Associate Client Service
Overview
The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions. They take the time to understand each client's specific research needs and deliver the experts closest to the topic, often within hours.
Play a vital role in Guidepoint's success.
As an associate on the Client Service team, you will understand your client's unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,625,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.
This is a hybrid position out of our Dubai office.
All applicants must have the right to work in the UAE.
Interview process
Meet your Guidepoint recruiter
Initial candidate screen
Mock assessment (role dependent): complete a simulated client request and gain more insight into the role
Meet the Guidepoint teams: discuss your assessment with the Guidepoint teams
Meet the department head: hiring manager interview
Interview process outcome
Who we are
Team-oriented and collaborative
Hard-working professionals who strive for excellence
Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
Guidepoint is passionate about your career growth: check out our Client Service career trajectory.
What you will own
Work with project managers to develop strategies for satisfying each client project request
Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
Identify the best leads and invite them to join our network to participate in consultations with our clients
Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients
Experience you will bring
Bachelor's degree
Previous internship, volunteering, or extra-curricular activities
Work authorization required
Skills you will bring
Desire to work in a sourcing or lead generation type of role
Ability to work in a fast-paced, results-oriented environment
Excellent time management and organizational skills
Outgoing personality with the ability to speak with people at all professional levels
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Demonstrated ability to work both individually and as part of a team
What we offer
Offices within the heart of Dubai at the DIFC
A progression plan for career growth
Private medical insurance (including dental)
Opportunities to participate in Guidepoint CSR programs
Fun team events, activities, and office-wide outings
Stocked pantry and breakfast offerings
Work from home flexibility on Fridays
Easy access to metro and public transport
Nurturing, close-knit office environment
About Guidepoint
Guidepoint powers end-to-end research workflows for the world's best research teams.
Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.
At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.