Claims Representative
We’re Hiring: Claims Representative | In office
Location: 28 Pawsey Place, Kingston 5 Industry: Insurance
Department: Claims
Employment Type: Full-Time
At FFK Insurance Brokers, we solve tomorrow's problems today — and that starts with our people. We are an independent firm of professional insurance brokers who prioritize the needs of the consumer by providing tailored insurance programs. Our Company’s values are based on service, professionalism and integrity! If you’re passionate about helping customers understand and maximize their benefits, this is your opportunity to make a meaningful impact from the inside out.
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What You’ll Do:
To process, negotiate and follow up to achieve optimum and efficient claims settlements to the satisfaction of all clients. The core functions are:
- Negotiating claims settlements between Insurers, Adjusters and third parties.
- Taking Claims Reports and recording claims data.
- Negotiating claim settlements between insurers.
- Negotiating Liability Claims with Insurers and Adjusters.
- To maintain consistent communication with all clients throughout the claims process.
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What You Bring:
BSc Degree from a tertiary level institution preferably in Management Studies would be an asset
Jamaica Insurance Diploma/Certified Insurance Technician or pursuing preferably; or Certificates in at least the Claims, Motor, Property and Liability classes of business as well as any from the following list of classes: Accident, Pecuniary, Marine Insurance
Three years working experience in the Insurance Broking Sector or the Insurance sector with at least three years in a similar position.
Registered with the Financial Services Commission is an asset
Core Competencies
Very good customer service management skills
Good oral and written communication skills
Very good interpersonal skills
Attention to detail and accuracy in work
- Very good skills in negotiation
- Self-motivated and demonstrate personal responsibility and accountability
Technical Competencies
Working knowledge of insurance brokerage business
Working knowledge in at least three classes of insurance is essential.
Good knowledge of Microsoft Word and Excel and PowerPoint
Functional knowledge of Broking software packages
Ability to use basic office systems
Compliance with organization and regulatory policies and procedures
Compliance with Anti-Money Laundering and Proceeds of Crime Act.
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Perks & Benefits: 🌟 Competitive salary + bonus and incentive potential 🌟 Full employee sponsored medical, dental, optical and group life plan (premium only) 🌟 Pension plan with basic contribution company match 🌟 Graduating paid time off 🌟 Company sponsored insurance certifications and other training and development 🌟 Employee wellness and other benefits programs including subsidized lunch
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Ready to Join Us? Apply now at https://fraser.bamboohr.com/careers/24?source=aWQ9MjA%3D
Let’s build a workplace where employees feel just as protected as our policyholders.
Applications should be emailed or sent to:
The Human Resources Manager
Fraser Fontaine & Kong Limited
28 Pawsey Place, Kingston 5