Flash Express is hiring_Senior Solution Consultant(Chinese speaking)_[473611]

Aufgaben

1. Customer Requirements Analysis & Solution Consulting

• Independently visit customers and conduct business communication in both Chinese and Thai, accurately understanding customers’ business models, warehouse operations, and key pain points.
• Lead customer requirement analysis, map business processes, identify system requirements and optimization opportunities, and provide requirement analysis reports and solution recommendations.

• Provide warehouse operation planning and system solution consulting for e-commerce warehouses, 3PL warehouses, and B2B warehousing scenarios.

1. Pre-Sales Solution Support

• Independently conduct system demonstrations (DEMO), solution presentations, and customer Q&A sessions.
• Prepare pre-sales materials, including PowerPoint presentations, solution documents, business process flowcharts, and requirement specifications.

• Work closely with the sales team to drive project opportunities, participate in customer discussions, solution clarification, and commercial support activities.

1. Project Implementation & Delivery

• Participate in project implementation, assisting with business process design, system configuration and testing, SOP development, and user training.
• Independently drive project execution and collaborate with customers, operations teams, product teams, and implementation teams to resolve issues.

• Follow up on system go-live activities, support business transition, handle on-site issues, and provide optimization recommendations.

1. Market & Customer Development Support

• When not engaged in on-site customer visits, support customer development and business opportunity generation through phone calls, emails, and online meetings.
• Assist in organizing industry case studies, solution materials, and marketing content.

Anforderungen

1. Bachelor’s degree or above in Logistics Management, Supply Chain Management, Industrial Engineering, Information Systems, or related fields preferred;
2. Good speaking in Chinese (HSK5+) ,English is a plus .
3. Possess clear logical thinking, articulate communication skills, and strong coordination abilities.