User Operations - Spender Junior Level/ Specialist

1.Monitor spender activity, spending patterns, and user engagement. 2.Assist in managing relationships with spenders and supporting daily requests or concerns. 3.Support VIP users by providing timely and personalized assistance. 4.Assist in organizing spender activities and events, including preparation, execution, and follow-up. 5.Monitor activity participation and basic performance metrics. 6.Prepare regular reports on spender activity,...

1.Bachelor's degree in Business, Marketing, Communications, or a related field. 2.0–2 years of experience in operations, customer relationship management, community management, or a similar role. 3.Good communication and interpersonal skills. 4.Basic analytical and problem-solving skills. 5.Good command of English; Vietnamese/Bahasa is preferred, and Chinese is a plus. 6.Familiarity with Microsoft Office/Google Workspace and basic...