Immigration Consultant, EMEA

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.

At Envoy Global , we’re redefining the future of global immigration. By combining smart technology with expert guidance, we empower companies and individuals to navigate the immigration process with confidence, efficiency, and care. We are looking for an experienced Immigration Consultant, EMEA to join our international immigration team. This role is ideal for someone who enjoys ownership, thrives in a fast-moving environment, and is eager to make a meaningful impact —going beyond simply processing cases.

As a Immigration Consultant you’ll take full ownership of your portfolio, managing end-to-end immigration processes while being a trusted advisor to clients and foreign nationals. You won’t just follow processes; you’ll help shape and improve them.

What You’ll Do as our Immigration Consultant

Communicate with Foreign National (FN) and clients’ HR team, setting the right expectations and timelines.

Adhere to clients’ agreed protocols and Service Level Agreements (SLA)

Adhere to Envoy’s case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems

Prepare/draft applications

Collaborate and work closely with Third Party Vendors (TPV) on various aspects of work authorization and other immigration matters

Ensure assessments are completed in accordance with SOP

Sign off on cases closed by Global Administrator including expiry tracking in accordance with SOP

Attend and participate in client calls as needed

Communicate with immigration authorities to clarify guidance notes/request application update and/or escalate applications when immigration authorities fails to meet its processing standard/withdraw applications and/or request refund of government fees

Ensure accurate billing of client matters in keeping with company policy and protocols

What We’re Looking For : S kills, experience, attributes, and qualifications

2–4 years of immigration experience, preferably with exposure to global or multi-country immigration programs

Strong knowledge of end-to-end immigration processes, including assessments, application preparation, case management, and compliance requirements

Proven ability to independently manage a high-volume caseload while maintaining accuracy and attention to detail

Excellent written and verbal communication skills, with confidence in engaging with clients, foreign nationals, authorities, and external vendors

Strong stakeholder management skills and the ability to build trusted relationships with clients and internal teams

A proactive, ownership-driven mindset with the ability to anticipate issues and drive cases to completion

Experience collaborating with third-party vendors and navigating complex immigration scenarios

Ability to interpret policies, procedures, and regulatory requirements and apply them effectively

Highly organized, detail-oriented, and able to manage competing priorities in a fast-paced environment

Comfortable identifying process improvements and contributing to operational excellence

Strong problem-solving skills and sound professional judgment

Proficiency in case management systems and Microsoft Office applications

Bachelor's degree or equivalent professional experience

Ability to work independently while collaborating effectively within a global team environment

Start date: As soon as possible

What we offer (and why you’ll enjoy working with Envoy Global)

Flexibility & Trust

Flexible working hours: we focus on outcomes, not office time

Working from home and thus remote working options

Opportunity to work from abroad where compliant

A culture built on trust, autonomy, and ownership

Ownership & Growth

Real responsibility from day one, so no micromanagement

Space to build, improve, and shape how we work

Exposure to global clients and complex, out of the ordinary and interesting cases

Opportunities to grow within a scaling, international organization

Culture

Collaborative, supportive, and people-first environment

A team that values initiative, ideas, and continuous improvement

A place where your voice is heard and your work matters

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