Governance & Assurance Manager (ITSM)

Maintain and enforce IT Infrastructure governance frameworks, policies, and standards.

Perform infrastructure risk assessments and identify operational, security, resilience, and third-party risks.

Design, monitor, and review infrastructure controls.

Coordinate internal and external IT audits.

Prepare audit evidence and manage remediation activities.

Conduct periodic governance and assurance reviews.

Monitor compliance with internal policies and regulatory requirements.

Produce governance, risk, and compliance reports for senior management.

Collaborate with Infrastructure, Security, Compliance, Risk, and Audit teams.

Recommend continuous improvements to governance processes and control effectiveness.