EUC Team Lead

EUC Team Lead

Important Information

Location: Singapore

12 months contract

Job Summary

We’re looking for a hands-on IT Support Engineer to lead a small team and keep our systems, applications, and infrastructure running smoothly. You’ll be the go-to person for technical issues, IT projects, and documentation while ensuring end-users get fast, reliable support.

Job Description

Lead and manage a small team, providing guidance and support as needed

Troubleshoot and resolve technical issues related to hardware, software and networking

Install and configure hardware and software applications

Monitor and maintain applications and systems to ensure their smooth functioning

Collaborate with teams to implement and maintain IT projects

Document technical procedures, user manuals, and FAQs

Provide technical support for any IT-related matters or issues

Continuously update technical knowledge and skills

Lead and manage a small team, providing guidance and support as needed.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.