Beverage Development & Training Specialist

Responsibilities Conduct regular visits to outlets to evaluate the quality of taste, presentation, and cleanliness of products Ensure taste consistency of beverages/food across all branches Audit the use of raw materials and production equipment Prepare quality evaluation reports for management Research beverage trends and analyze competitors Develop new menu recipes (coffee, non-coffee, seasonal menu) Conduct taste testing before a menu is launched Calculate food cost/HPP for each new recipe Create and update recipe SOPs and production measurements Train new employees and existing staff according to company SOPs Conduct onboarding and intensive training for new branch openings (cafe and restaurant) Provide training whenever a new menu (beverage or food) is launched Conduct internal assessment/certification for barista and other outlet staff Train presentation standards (plating & presentation) and customer service Qualifications Minimum education of high school/vocational school or equivalent Minimum 2-3 years of work experience as a Barista Experience in Research & Development (R&D) of food/beverage menus Preferably has experience as Quality Control (QC) for F&B products Preferably has experience handling multiple outlets/branches Willing to travel/go out of town for outlet visits Able to prepare well-organized recipe and SOP documentation Understands food safety & hygiene standards Good communication and public speaking skills to train cross-functional teams (barista, kitchen, service) Able to develop training materials that are easy to understand for staff at all levels Detail-oriented, disciplined, and holds high quality standards Able to work with targets and deadlines

Skills: Teamwork, Communication Skills, Training, Microsoft Office, Teaching, Customer Service, Microsoft Word, Microsoft Excel, Leadership Training