Manager, Operations and Facility Administration
Opportunity Overview:
We’re looking for a Senior Operations Manager responsible for Vendor and Facility Management. This role will provide centralized oversight, strategic vendor governance, proactive facility operations.This role ensures that business operations run smoothly while maintaining high standards for infrastructure, maintenance, and compliance.
What you’ll do:
Facilities Strategy & Planning
Coordinate schedules and ensure coverage coverage on ALL working days at both locations
Define workplace standards (safety, cleanliness, experience)
Plan space utilization and capacity
Vendor Management
Negotiation and vendor selection
Manage contracts (cleaning, security, maintenance, pantry)
Track SLAs and performance
Budget & Cost Control
Own facilities budget (rent, utilities, services, supplies)
Identify cost optimization opportunities
Employee Safety
Ensure building compliance, emergency protocols
Partner with Compliance team for audits and risk mitigation
Leadership & Team Management
Lead and mentor operations and facility teams
Set performance goals and conduct evaluations
Foster a culture of safety, accountability, and continuous improvement
Employee Experience Oversight
Set standards for office experience (events, amenities, comfort)
Escalation Point
Resolve complex or high-impact issues
Required Qualifications:
Must-haves
Bachelor’s degree in supply chain, business, or related field (MBA preferred).
Proven experience in vendor management, procurement, or facility operations, often requiring 7+ years, with experience managing teams of 3-5 members
Good Communication, organizational and time management skills
Technically savvy with ability to use basic computer tools, including Google Docs, Sheets
Strong leadership and project management skills
Negotiation and effective communication to coordinate the internal and external stakeholders
Legal/compliance understanding to guarantee the integrity of contracts
Good Relationship-building skills to grow in cooperative relationships
Good project management skills to handle more than one project at a time
Nice-to-haves
Experience with facility management software or CMMS systems
Knowledge of sustainability practices (energy efficiency, green building standards like LEED)
Exposure to digital transformation / automation in operations
Experience managing large-scale or multi-site facilities
Familiarity with ERP systems (e.g., SAP, Oracle)
Strong background in vendor negotiations and contract management
Experience in crisis management and business continuity planning
Understanding of IoT-based smart facility systems
Six Sigma / Lean certification or process improvement experience
Experience working in a fast-paced or high-growth environment
Ability to commute/relocate:
Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)
Interview Process*:
Connect with Talent Acquisition
Meet with the Hiring Manager
Behavioral Interview(s)
Case Study
Interview with Senior Leadership
*Subject to change
About Cohere Health:
Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.
With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.
Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement:
Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
ISMS roles and responsibilities:
Good knowledge of Information security
Oversee specific business processes within the ISMS.
Responsible to manage the ISMS documentation, conduct risk assessments, and implement risk treatment plans.
Risk Owners are responsible for identifying, assessing, and managing risks within their areas of responsibility.
They are also responsible for implementing risk treatment plans.
Conduct the BCP and other test related to information security continuity along with CISO
Responsible for monitoring and reporting on the performance of the ISMS.
Responsible for implementation of security policies and procedures and report any issues to the CISO.