Information Technology Product Manager

About the company

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology (OIT), Application Management Group (AMG). As a Information Technology Product Manager, GS-2210-14, you will serve as a senior technical authority and strategic leader, providing expert-level consultation, technical oversight, and cross-functional leadership in the development, implementation, and evaluation of products for CMS Components.

Your tasks

• Serve as a technical authority and recognized expert on product lifecycle execution using modern solutions for product delivery.
• Lead cross-functional teams including designers, software engineers, data scientists, and architects to deliver products and services in an iterative manner meeting mission and user needs at enterprise scale.
• Conduct and oversee market and user research activities including development of user personas, competitive analysis, and synthesis of qualitative and quantitative feedback into actionable product requirements.
• Serve as the primary liaison between OIT's Application Management Group and senior business stakeholders, program offices, and external partners.
• Contribute to the development of organizational policies, procedures, and standards related to product management and IT systems analysis.

Requirements

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further. There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATION REQUIREMENT for this position. You must meet both requirements. BASIC REQUIREMENT: You must have IT-related experience demonstrating each of the four competencies listed: I have IT-related experience, demonstrated by paid or unpaid experience obtained in either the private or public sector and/or completion of specific, intensive training that demonstrates that I possess each of the following four competencies: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND MINIMUM QUALIFICATION REQUIREMENT: In order to qualify for the GS-14, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-13 grade level in the Federal government, obtained in either the private or public sector, to include: 1. Leading cross-functional teams of federal staff and contractors - spanning technology, product management, and delivery - to set product vision, prioritize the roadmap, and deliver data-driven solutions; and, 2. Providing product management consultation and oversight across the full product lifecycle, from discovery and requirements through implementation and evaluation, for information technology (IT) products supporting health care programs and services; and, 3. Reviewing system architecture, including cloud infrastructure, APIs, and software development practices, to assess whether IT solutions are scalable, secure, and feasible; and, 4. Advising stakeholders on significant or controversial technical and policy matters, using tact and negotiation skill to justify, defend, or settle competing positions. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Click the following link to view the occupational questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13102437