B2B Community Manager

Some people walk into a room and just… make it work.

They know who to introduce to whom. They notice when someone's gone quiet and check in. They make a group chat feel like somewhere worth being. If that sounds like you on a good day, read on.

Cardtonic is Africa's leading platform for Virtual Dollar Cards, gift card trading, bill payments, and gadgets — and we're building a B2B community that matches the scale of what we're doing on the product side. That community needs someone to own it.

What We Expect From You

Build and grow B2B communities across platforms — Instagram, WhatsApp, Telegram, LinkedIn, and wherever the right business users actually hang out Plan and run engagement activities that make people want to show up, not just stay subscribed Build real relationships with business users and partners — not transactional check-ins, actual rapport Share updates, insights, and content that's genuinely useful to a business audience Collect feedback from the community and bring it back to internal teams in a way they can actually use Organize webinars, virtual sessions, and meetups that people attend and talk about afterward Keep conversations professional, helpful, and on-brand — without making the community feel policed

What Your Day Might Look Like

Starting a conversation in the group that gets people actually responding Following up with a business user who went quiet three weeks ago Planning the agenda for an upcoming webinar Spotting a recurring complaint in the community and flagging it to the product team Welcoming new members and making sure they don't just lurk forever Thinking about what would make next month's engagement better than this month's

Requirements

3- 5 years of experience in B2B community management, B2B marketing, or partnerships in fintech sector(non-negotiable) Hands-on experience managing online communities on WhatsApp, Telegram, LinkedIn, or similar (non-negotiable) Strong communication skills — you write clearly, you listen well, and people feel heard around you Proven ability to build relationships and sustain engagement over time, not just at launch Organized enough to manage multiple platforms and conversations without things falling through the cracks

Why Cardtonic

This community doesn't exist yet in the way it should — and that's the opportunity. You're not inheriting someone else's half-built group chat. You're building something from the ground up, with the backing of a platform that already has real business users ready to engage. The impact is direct and visible.

Salary: Competitive

Location: Remote — manage the community from wherever you're most connected

Interested candidates should submit the following to jobs@thetonictech.com with the subject line

"B2B Community Manager Application":

People person? Prove it. Apply.

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