Product Manager Card Payments
CAPCO POLAND
CAPCO POLAND
We are looking for a Poland-based candidate. This is hybrid role 1-2 times from Kraków office per month.
We offer a flexible collaboration model based on a B2B contract, with the opportunity to work on innovative AI and automation initiatives for leading financial institutions.
At Capco Poland, we're not just another consultancy – we're the spark behind digital transformation in the financial world. As a global leader in technology and management consulting, we help clients tackle complex challenges across banking, payments, capital markets, wealth, and asset management.
Role Overview
We are seeking an experienced Product Manager to take end-to-end ownership of key platform and self-service capabilities across our product ecosystem. This role is responsible for defining product strategy, driving execution, and delivering seamless, scalable experiences that empower users and support business growth.
You will work cross-functionally with engineering, design, commercial, and operations teams to build intuitive, reliable, and high-impact solutions for both internal and external users.
Key Responsibilities
Platform & Access
Own the Single Sign-On (SSO) integration and Launchpad experience across the product suite
Define and manage platform-level features such as notifications, contextual help, and user preferences
Ensure a seamless, consistent, and secure entry point for all users
User Management
Define and execute the product strategy for user lifecycle management
Oversee onboarding, authentication, role-based access, and permission management
Deliver scalable administrative controls for internal and external users
Self-Service — Product Cross-Sell
Lead the discovery and delivery of self-service journeys that enable merchants to explore, trial, and adopt additional products
Reduce friction in the commercial expansion funnel through intuitive product experiences
Partner with commercial teams to drive adoption and revenue growth
Self-Service — Data Management
Own the roadmap for self-service data capabilities, enabling merchants to manage and update operational data
Ensure proper validation, audit trails, and governance controls are in place
Reduce dependency on support teams through robust self-service tooling
Terminal Configuration
Define product requirements for terminal setup, provisioning, and configuration workflows
Ensure reliability and ease of use across in-store payment environments
Collaborate with hardware and integration teams to optimize user experience
eCommerce Configuration
Own the e-commerce configuration experience for merchants
Enable management of payment settings, integrations, and channel-specific rules
Deliver intuitive, scalable self-service tools for online payment operations
Key Qualifications
Proven experience as a Product Manager, ideally in fintech, payments, SaaS, or platform products
Strong understanding of user management, authentication (e.g., SSO), and platform ecosystems
Experience building self-service products and reducing operational friction
Ability to translate complex requirements into clear product solutions
Strong stakeholder management and cross-functional collaboration skills
Data-driven mindset with a focus on outcomes and measurable impact
RECRUITMENT PROCESS
HR Interview with Recruiter
Skill Interview with Hiring Manager
Client Interview
Feedback and Offer
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