Bilingual Customer Support Associate - CHINESE

Company Description

CallMax is a thriving, service-oriented entity, offering you and your clientele the business know-how and outstanding customer service expected from the premiere external support provider available. Our team offers the patience, kindness and exclusive services that will exceed every expectation from you and your clients. Our team is hand selected from all over the world, trained at the highest level to suit your specific needs and renowned as the best outsourcing solution in the industry.

Job Description

A full-time bilingual Customer Service Representative who will use Mandarin and/or Cantonese language/s as primary medium in dealing with overseas customers.

Qualifications

• Must have good business writing and oral communication skills in English and Mandarin or Cantonese.
• Excellent written, verbal and interpersonal skills, including correct usage of grammar and terminology
• Previous experience related to the position in a BPO setting is an advantage.
• Knowledge of Microsoft Word, Excel and other relevant computer applications is a must.
• Must be accurate, dependable, detail-oriented, and attentive to values accuracy.
• Must have excellent interpersonal communication skills.
• Internet and computer savvy.
• Willing to work on a graveyard shift in Imus City, Cavite.