Associate Manager, Student Recruitment Operations

POSITION PURPOSE

The Associate Manager, Student Recruitment Operations is pivotal in enhancing the university’s student recruitment processes across all channels, including B2B and B2C. This role focuses on managing the tele-sales and customer care teams to optimize engagement with prospective students and stakeholders. Additionally, the associate manager will oversee administrative functions and logistics for recruitment...

COMPETENCIES (knowledge, skills, and abilities)

Essential

• Bachelor’s degree in business, Marketing, Finance, Education, or a related field; a Master’s degree is a plus.
• Proven experience in operation management, tele sales & customer care training and process improvement in sectors like banking, insurance, retail, F&B, etc; experience in the education sector is a plus. Having at...