BAR MANAGER

JOB TITLE BAR MANAGER

NATURE OF JOB FULL TIME

SALARY KSHS.20,000

JOB LOCATION KIBWEZI

DUTIES AND RESPONSIBILITIES

Bar Operations Management

• Oversee the day-to-day operations of the bar to ensure smooth and efficient service.
• Ensure the bar is clean, organized, and maintained to the highest standards.
• Monitor opening and closing procedures, ensuring all operational checklists are completed.
• Address operational issues promptly to minimize service disruptions.

Customer Service & Guest Experience

• Deliver and maintain exceptional customer service standards.
• Handle customer complaints professionally and resolve issues promptly.
• Build positive relationships with customers to encourage repeat business.
• Monitor service quality and ensure staff provide a friendly, professional, and efficient experience.

Staff Leadership & Supervision

• Supervise bartenders, waitstaff, and support staff during shifts.
• Prepare work schedules and allocate duties effectively.
• Train, coach, and mentor employees on service standards, product knowledge, and company procedures.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster teamwork, discipline, and a positive work culture.

Inventory & Stock Control

• Manage beverage inventory and ensure adequate stock levels.
• Conduct regular stock counts and reconcile inventory records.
• Minimize wastage, spoilage, theft, and unauthorized stock movement.
• Coordinate timely ordering and receiving of beverages and bar supplies.
• Maintain accurate inventory documentation and reports.

Financial Management

• Monitor daily sales and ensure accurate cash handling procedures.
• Prepare daily sales reports and reconcile cash collections.
• Control operational costs while maximizing revenue and profitability.
• Monitor beverage costs and recommend pricing strategies where appropriate.
• Identify opportunities to increase sales through promotions and upselling initiatives.

Compliance, Safety & Hygiene

• Ensure compliance with liquor licensing laws and relevant regulations.
• Enforce responsible alcohol service practices.
• Maintain food safety, hygiene, and sanitation standards.
• Ensure compliance with health, safety, and security procedures.
• Report accidents, incidents, and safety concerns promptly.

Reporting & Administration

• Prepare daily, weekly, and monthly operational reports.
• Maintain accurate records of sales, inventory, staff attendance, and incidents.
• Monitor key performance indicators and recommend operational improvements.
• Assist management with budgeting and planning activities.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Certificate in Hospitality Management, Business Administration, or a related field is an added advantage.
• Minimum of 2 years' relevant experience in bar operations or hospitality management.
• Previous supervisory or managerial experience is preferred.
• Strong leadership and team management skills.
• Excellent customer service and interpersonal skills.
• Sound knowledge of bar operations and beverage management.
• Inventory and stock control expertise.
• Financial and cash management skills.
• Good communication and problem-solving abilities.

HOW TO APPLY

• If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
• Interviews will be carried out on a rolling basis until the position is filled.
• Only the shortlisted candidates will be contacted.