Chief Engineer

Company description

Join Grand Mercure Dubai City, a 5-star Accor hotel where local culture meets world-class hospitality. With 361 rooms, diverse dining venues, modern meeting facilities, and a passionate team, we are committed to creating memorable guest experiences and empowering our Heartists to grow.

Our commitment to diversity & inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job description

Key duties and responsibilities:

Organization of engineering administration

Facilities management

Preventive maintenance and repair

Coordination with corporate engineering Accor

Handling, management, and sufficient storing of spare parts

Safety and fire

Key deliverables and responsibilities

Planning & organizing:

Coordinating purchasing for the engineering departments with the finance team as per the hotel procedures

Manage sufficient par level stock of spare parts and ensure all incoming and outgoing items are registered

Implement all necessary work procedures for preventive maintenance, initiate respective scheduled procedures, monitor carrying out of work, and record the results within appropriate filing system

Prioritize department workload and efficiently repair breakdowns

Plan and execute the annual preventive maintenance program for the hotel

Plan training programs in the engineering division in conjunction with the P&C/L&D manager

Initiate fire fighting training in coordination with the director of security on a regular basis for all Heartists

Review the Heartists schedule and annual leave plan to ensure the correct allocation of resources in order to improve owner/guest satisfaction level as well as Heartists productivity and satisfaction

Be familiar with all related company documentation, especially the relevant brand standards manual for engineering

Operations:

Have a complete understanding of and adhere to Accor policy relating to fire, hygiene, health, and safety

Oversee all technical installations on hotel plant, sewage system, fresh water, emergency generator, air conditioning system, technical building services, kitchen equipment, cooling systems, swimming pools, hotel lighting, in-house music & TV system, and paging system

Ensure a consistently high standard of grooming is followed by self and team

Have full knowledge of all products and services provided by the property and in the local area

Provide solutions for emergency situations and problems of a larger nature

Lead and support Heartists in the achievement of financial, brand, and service delivery targets via effective organizational policy and procedural development and appropriate colleague training activities

Plan and execute regular technical skills training for the team

Take responsibility for all work executed by Heartists or external contractors on the building, plants, or technical installations to ensure the quality of craftsmanship meets brand and Accor standards

Fully investigate any internal disputes or guest complaints

Plan and allocate duties for all engineering staff in line with brand requirements

Supervise the completion of departmental works to ensure they are completed according to MH&R standards

Lead daily engineering briefings and monthly Heartists meetings

Manage any necessary modifications and improvements of the plant room equipment

Carry out any other reasonable duties and responsibilities as assigned

Administration:

Be fully proficient with engineering relevant systems to maximize their use and maintain up-to-date information

Approve invoices for payment when the execution of the work is done as initially agreed

Design and implement a monthly report of works carried out, machines maintained, special events, consumption of energy and water, to be presented to the general manager

Monitor all maintenance contracts and consult the general manager as needed

Be aware of all agreements and laws with local authorities, insurance companies, external firms, contractors, and suppliers to control their work and invoices

Generic aspects on hygiene, personal safety, environment, confidentiality:

Ensure proper care of all equipment and furniture entrusted for Heartists' use

Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises, and knowledgeable of the hotel's emergency procedures regarding fire, medical, bomb threat, blackout, and evacuation

Know the safety regulations and ensure their application; ensure the safety of people and property in the hotel

Respect and ensure respect of the hotel's commitments to the "Environment Charter" of Accor program (saving energy, recycling, sorting waste, etc.)

Understand and strictly adhere to the rules and regulations established in the Heartists handbook and the hotel’s policy on fire, hygiene, health, and safety

Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office

Do not disclose any financial information or any other information of the Accor hotels

Strong interpersonal and problem-solving abilities

Qualifications

Bachelor's degree in engineering, facilities management, or related field

Professional certification (e.g., Certified Hotel Engineer, Certified Facilities Manager) is a plus

Previous managerial experience of 5-7 years in engineering, in a hotel or hospitality environment

Strong technical knowledge of building systems, including HVAC, electrical, plumbing, and fire protection systems

Proven leadership and team management skills, with the ability to motivate and inspire a diverse workforce

Excellent problem-solving and decision-making abilities, with a focus on delivering timely and cost-effective solutions