Key Skills & Responsibilities
Customer Consultation & ServiceExcellence
- Demonstrate strong interpersonal andcommunication skills when conducting pre- and post-treatment consultations.
- Assess customers' skincare concerns andrecommend appropriate treatments and products based on their needs.
Facial Treatment & Technical Expertise
- Perform facial treatments professionallyand safely in accordance with established service standards and hygieneprotocols.
- Maintain up-to-date knowledge of skincareproducts, treatment techniques, and beauty industry trends.
Sales & Customer RelationshipManagement
- Apply consultative selling techniques torecommend suitable skincare products and treatment packages.
- Build long-term customer relationshipsthrough excellent service and follow-up care.
Administrative & Record Management
- Maintain accurate customer records,treatment notes, and appointment schedules.
- Handle front desk operations, customerenquiries, and appointment coordination efficiently.
Operational Excellence
- Ensure treatment rooms, equipment, andcommon areas are clean, hygienic, and well-organized.
- Follow company policies, operationalprocedures, and workplace safety standards.
Teamwork & Adaptability
- Collaborate effectively with team membersto achieve service and sales targets.
- Support centre operations and undertakeadditional responsibilities as assigned by Management.