Office Operations Manager

About Vogo Vogo is a global travel platform that brings all types of accommodations into one place, making it easy for travelers to find the perfect stay.

From downtown hotels and luxury resorts to private vacation rentals and remote cabins, Vogo offers the widest selection of accommodations worldwide. Vogo's proprietary technology then scans billions of data points to surface the best deals across millions of properties, streamlining discovery, and booking for every traveler.

Since launching out of Wilbur Labs in 2018, Vogo has rapidly become one of the most trusted travel platforms globally, surpassing $1 billion in gross bookings in just two years. Vogo is headquartered in Dallas and led by a team of travel industry veterans.

About This Role Vogo is seeking a hands-on, proactive Office Operations Manager to oversee and elevate our day-to-day office operations while serving as a key ambassador for the company, both internally and externally. This role is a unique opportunity to help shape the culture and employee experience of our growing team while taking on meaningful responsibility that directly contributes to the success of the business.

The ideal candidate thrives in fast-paced environments, enjoys wearing multiple hats, and takes pride in creating an organized, welcoming, and high-functioning workplace. This role spans office operations, executive support, recruiting coordination, onboarding, and employee experience, making it ideal for someone who enjoys variety, ownership, and impact in their work.

As a key member of our Dallas office, you will have a unique opportunity to help shape Vogo's employee experience, workplace culture, and operational foundation as we continue to grow.

This role reports directly to the Chief Operating Officer and is a full-time in-office position based in Dallas.

Role & Responsibilities: Office Manager Responsibilities (Primary Focus):

Create, implement, and continuously improve processes and procedures to ensure the office operates efficiently and effectively

Own the office budget and office-related expenditures, while managing vendor relationships and contracts for office services, facilities, and supplies

Partner on planning and execution of company-wide events, offsites, holiday celebrations, and social activities that strengthen culture and employee engagement

Maintain the overall look, feel, and functionality of the office, including:

Keeping the kitchen fully stocked, clean, and welcoming

Ensuring meeting rooms are organized and ready for use

Coordinating office improvements, upgrades, and design enhancements

Serve as the primary point of contact for building management, maintenance teams, and office-related vendors

Monitor inventory and manage the ordering, receipt, distribution, and organization of office supplies, equipment, and deliveries

Act as the primary liaison with IT for office technology needs and serve as the first point of contact for day-to-day technical issues

Research, evaluate, and support the implementation of AI tools, automation initiatives, and process improvements that enhance office operations, employee experience, and overall business efficiency

Identify opportunities to leverage emerging technologies to streamline workflows, reduce manual effort, and improve the employee experience

Administrative Responsibilities:

Provide administrative support to the Chief Executive Officer, Chief Product Officer, and Chief Operations Office

Assist with calendar management, scheduling, and coordination across internal teams and external partners

Coordinate business travel arrangements and itineraries

Manage office visits from external partners, including scheduling, accommodations, and transportation logistics

Own, manage, and maintain the company’s out-of-office and holiday calendar to support visibility, planning, and team coverage

HR and Culture Responsibilities:

Support onboarding and offboarding activities for employees, including:

Coordinating technology equipment and workspace setup

Managing building access, keycards, and parking arrangements

Preparing welcome gifts and first-day schedules

Support recruiting efforts through interview scheduling, candidate coordination, and occasional initial candidate screening

Serve as a culture champion by coordinating employee birthdays, anniversaries, milestones, and celebrations

Build and manage an office social calendar that promotes engagement and team connection

Minimum Qualifications: 2 to 3 years of office management, executive support, operations, or related experience

High levels of discretion, professionalism, and integrity when handling confidential information

Previous experience working in a startup, small company, or scrappy environment where wearing multiple hats, solving problems independently, and adapting quickly is the norm.

Extremely proactive and self-driven, with the ability to anticipate needs and solve problems before they arise

Technically savvy and comfortable working across a variety of software platforms, business tools, and emerging technologies

Demonstrated curiosity and interest in leveraging AI and automation tools to improve workflows and operational efficiency

Excellent written and verbal communication skills

Exceptional attention to detail and ability to manage multiple priorities in a fast-paced environment

Strong interpersonal skills, sound judgment, and a service-oriented mindset

Technically savvy and comfortable working across a variety of software platforms and business tools

Comfortable operating in an ambiguous and rapidly changing environment

A people-first mentality with a positive attitude and a passion for creating exceptional employee experiences

Benefits & Perks Competitive salary + equity

Top-tier laptop provided

100% company-paid health benefits for base plan coverage, with the option to upgrade to higher-tier plans

401(k) with company match

Unlimited, guilt-free vacation days

Annual wellness stipend (gym + other wellness activities)

Monthly house cleaning stipend

Annual travel allowance

Monthly cell phone & internet usage stipend

Charity donation company match

Employee referral bonus

Team offsites/activities