Call Center Agent
Your tasks
- Handle Communications: Manage high volumes of inbound and outbound phone calls (plus emails, live chat, or social media in omnichannel centers).
- Resolve Issues: Troubleshoot customer problems, address complaints, and de-escalate frustrated callers with patience and empathy.
- Follow Scripts & Guidelines: Stick to approved communication scripts, company policies, and data security standards
- Data Entry & CRM Logging: Accurately log call details, customer notes, and follow-up actions into the company database or CRM system
Requirements
✅ Great opportunity for fresh graduates to start their career without experience
What we offer
???? Work from home availability after 6 months, based on performance evaluation
???? Training is Online
???? Job Benefits:
✅ Bonus & Profit Sharing ✅ Work from home opportunity after 6 months based on performance
Other
Max age 32 years old · Graduates only · No previous experience required ⏰ Work Schedule & Conditions ???? Rotational Shifts
???? 2 rotational days off per week
???? For Females: Last shift ends at 8:00 PM
???? For Males: 24/7 shifts available with night shift allowance