RESTAURANT SUPERVISOR
Black Sheep Restaurants (HK) is inviting you to join our new restaurant in Singapore!
ROLE:
The Supervisor has a passion for hospitality and is committed to delivering memorable guest experiences and world-class service. They demonstrate a high level of responsibility and pride in their work. The Supervisor has a strong work ethic, natural ability to train fellow teammates and is ready to support the Manager/s in all daily operational tasks to ensure the smooth running of the restaurant.
RESPONSIBILITIES:
- Support the Restaurant Manager/s to lead operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.
- Lead from the front, telling our story and delivering memorable guest experience and world-class service.
- Engage guests to understand their needs, exceed expectations and create Champions.
- Help induct, welcome, support and onboard new joiners.
- Identify team training needs and partake in ongoing on-the-job training to improve personal and team performance.
- Share your knowledge to coach the team on hospitality and guest experience best practice, table maintenance and order of service.
- Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.
- Assist the Manager/s in all daily managerial tasks to maintain the effective operation of the restaurant.
- Assist Restaurant Manager in interview and hiring process.
- Will be consulted prior to the final hiring and selection of candidates, if deemed necessary by the Restaurant Manager.
- Supervise with stock counts, inventory management, scheduling and weekly meeting preparation where needed.
- Supervise the daily opening/ closing duties including End of Day practices and reporting from both Revel and Seven Rooms.
- Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.
- Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.
- Develop an in-depth understanding of the restaurants’ concepts, menus and wine lists.
- Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.
- Nurture a positive working environment, building strong relationships with teammates.
EXPERIENCE:
- Previous experience in a Restaurant Supervisor role.
- Thorough knowledge of service, hospitality, food and beverage.
- Driven to progress into a Managerial position and develop their career in hospitality.
ARE YOU A BLACK SHEEP?
- You put community first and are committed to serving and supporting the individuals in that community.
- You have big hopes, big dreams and big aspirations.
- You are uncompromising in your pursuit of excellence.
- You choose optimism and play with joy.
- You choose to do the right thing every step of the way.
- You treat everyone with equal respect.