Customer Service Manager
Kötelező:Lead
Job scope
- Lead a team of customer service team
- Attend to customers enquiring about mobile issues
- Basic technical troubleshoot for the handphone and explain it to customers
- Oversee the operations of customer service center
- Involve in operations improvement initiatives
Requirements
- At least 5 years of experience in customer service, preferably from similar industry
- 5.5 days working including weekends and PH
- Able to converse in Mandarin to liaise with mandarin speaking counterparts
- Candidates who are able to start work within short notice will be an advantage