Sales Account Manager

The Sales Account Manager will be responsible for driving revenue growth, account expansion, and managed services adoption across new and existing customers. This role is designed for a commercially strong sales professional with prior System Integration (SI) experience and proven capability in selling managed services, not just hardware or software. The candidate must be able to engage business owners, IT leaders, partners, and decision- makers with confidence, translate technical requirements into business value, and manage opportunities from prospecting to closure.

JOB DESCRIPTION

Drive Sales & Business Growth

• Own sales targets, pipeline development and revenue growth.
• Identify and develop new business opportunities across SMEs, mid-market and enterprise customers.
• Sell managed IT services, cloud, cybersecurity, infrastructure, systems integration and IT support solutions.
• Grow existing accounts through cross-selling and up-selling across Hubb IT’s solution offerings.
• Build commercially sound deals that deliver value to customers while protecting margins and encouraging recurring revenue.

Build Strong Customer Relationships

• Manage the customer journey from prospecting and discovery through proposal, negotiation, closing and ongoing account management.
• Engage business owners, C-level executives, IT managers, procurement teams and other key stakeholders.
• Understand customers’ business and technology challenges, identify opportunities and develop long-term account plans.
• Conduct regular account reviews to uncover new projects, renewals, service improvements and expansion opportunities.

Sell Solutions, Not Just Products

• Take a consultative approach to understanding customers’ IT environments and operational challenges.
• Work closely with technical and delivery teams to develop the right solution and proposal.
• Clearly communicate how Hubb IT’s services can help customers reduce IT risks, improve responsiveness, strengthen cybersecurity and support business continuity.
• Focus on business outcomes and long-term value rather than transactional or price-driven selling.

Own Your Pipeline

• Keep CRM records, opportunity stages, forecasts and follow-ups up to date.
• Participate in weekly sales reviews and take ownership of your opportunities, next steps and commitments.
• Work closely with management and technical teams to move opportunities from discovery to closure.

Develop the Partner Ecosystem

• Build relationships with System Integrators, Managed Service Providers, technology vendors, distributors and strategic partners.
• Identify opportunities where Hubb IT can complement existing partner capabilities.
• Develop joint opportunities across managed services, cybersecurity, infrastructure, IT talent and workflow solutions.

REQUIREMENTS

Essential

• Proven sales experience within a System Integrator (SI) environment.
• Track record selling managed IT services, recurring services, IT support, outsourcing or other service-led technology solutions.
• Good understanding of IT solutions such as cloud, infrastructure, cybersecurity, endpoints, networks and servers.
• Strong consultative selling and account management skills.
• Comfortable engaging both business and technical decision-makers.
• Strong prospecting, presentation, negotiation and closing abilities.
• Able to sell business value and outcomes, rather than competing purely on price or product features.
• Self-driven, commercially minded and accountable for results.
• Good CRM and sales pipeline discipline.

It Would Be a Plus If You Have

• Experience selling managed IT services, cybersecurity, cloud migration/operations, infrastructure support, endpoint management, backup & recovery or helpdesk services.
• An existing network among SMEs, mid-market companies, technology partners or the SI/MSP ecosystem.
• Experience working alongside pre-sales, solution architects, project delivery or service desk teams.
• Understanding of ITIL, SLAs, recurring-revenue models and customer success.
• Experience with account expansion, renewals and margin management.

Jayxen Ong | EA Licence No: 24C2176 | Shiny People HR Consultancy Pte. Ltd. | Reg No: R24121542