Specialty Pharmacy Technician - Albany, NY
💊 Certified Specialty Pharmacy Technician (CPhT) – Albany, NY
Onsite | Albany, NY | Monday through Friday | Full Time - 8-hour Shifts | Rotational Schedule between 7AM-5:30PM, Some Weekends
Join a Growing Specialty Pharmacy Team Making a Difference in Patients' Lives
Why Join Our Specialty Pharmacy Team in Albany?
✅ Monday–Friday Schedule (Saturday coverage as needed) ✅ Benefits Start Day One ✅ 401(k) with Company Match ✅ Generous PTO & Paid Holidays ✅ Fast-Growing Specialty Pharmacy Organization ✅ Meaningful Patient Impact & Career Growth Opportunities
📋 Position Overview
We are seeking an experienced, highly motivated Certified Pharmacy Technician (CPhT) to join our Specialty Pharmacy team in Albany, NY . In this role, you will provide integrated support to patients and pharmacists through a hands-on approach to delivering exceptional patient care and medication adherence support.
This is an excellent opportunity for a detail-oriented pharmacy professional who thrives in a fast-paced environment and is passionate about improving patient outcomes while building a rewarding career within specialty pharmacy services.
Required: Candidates must be nationally certified (CPhT) and registered as a Pharmacy Technician in the state of employment.
🔹 Key Responsibilities
As a Specialty Pharmacy Technician, you will:
Interpret and enter prescriptions accurately
Clarify prescription orders with pharmacists and/or clinicians
Label and fill prescriptions for pharmacist verification
Perform pharmaceutical calculations
Identify medications requiring special handling, storage, refrigeration, or hazardous medication protocols
Assemble medication-related supplies, including sharps containers, syringes, needles, alcohol swabs, and bandages
Prepare medications for delivery to patients and departments
Answer, resolve, and triage inbound patient inquiries
Conduct outbound medication adherence and therapy check-in calls
Obtain refill prescriptions and coordinate renewals
Resolve insurance-related issues and assist patients with financial assistance resources
Maintain pharmacy inventory, including medication ordering and receiving
Provide patient education and medication support via phone
Enter and manage pharmacy data, including claim adjudication and follow-up activities
Utilize database applications to organize and maintain accurate records
Identify trends, resolve issues, and recommend operational improvements
Participate in continuous process improvement initiatives
Collaborate effectively with stakeholders across the organization
Maintain strict confidentiality of sensitive patient information
Stay current with industry knowledge through continuing education and professional development
Perform other duties as assigned
🎓 Qualifications
Required Licensure & Certification
Active Pharmacy Technician registration in the state of employment preferred
Current National Pharmacy Technician Certification (CPhT) preferred
If additional state-specific certifications are required, candidates must obtain them within a mutually agreed timeframe as a condition of continued employment
Experience
Required: 1+ year of Pharmacy Technician experience
Preferred: 5+ years of Pharmacy Technician experience
Technical Skills
Strong phone and patient communication skills
Proficiency in Microsoft Excel and Microsoft Word
Ability to quickly learn new pharmacy systems and database applications
Strong organizational, analytical, and interpersonal skills
Desired Traits
Organized and detail-oriented
High integrity and professionalism
Dependable and quality-focused
Empathetic and patient-centered
Strong listener and communicator
Energetic, motivated, and team-oriented
Able to maintain discretion and confidentiality when handling sensitive information
💼 Compensation & Equal Opportunity
Shields Health Solutions is committed to pay transparency and equal employment opportunity.
Hourly Pay Range: $22.00 - $24.00 per hour
Actual compensation will be based on a variety of factors, including geographic location, skills, qualifications, education, experience, and other job-related considerations.
🌟 Build Your Career in Specialty Pharmacy
If you're a dedicated Certified Pharmacy Technician (CPhT) seeking a rewarding opportunity in specialty pharmacy, patient care, medication adherence, insurance resolution, pharmacy operations, and patient support , we encourage you to apply and join our growing team in Albany, NY.
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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.
Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.