Technici užívateľskej podpory informačných a komunikačných technológií

– handling complex technical requests from customers and internal teams; – diagnosing server hardware, operating system, software and network-related issues; – working with Linux-based systems, including Ubuntu, Debian and CentOS; – using Linux terminal tools for troubleshooting, configuration and log analysis; – performing server administration tasks and supporting production environments; – analyzing monitoring alerts and identifying root causes of incidents; – troubleshooting connectivity, routing, DNS, firewall and general network issues; – working with bare metal servers, virtualization and cloud-related technologies; – documenting technical cases and communicating clearly in English by e-mail; – supporting less experienced engineers and sharing technical knowledge with the team.