SUPERVISOR

Job Responsibilities Monitor inventory levels and place orders with suppliers Control food cost and minimize wastage Ensure compliance with food safety and hygiene regulations (SFA/NEA) Coordinate between kitchen and service team to ensure efficiency Support sales growth through upselling and promotions Oversee daily outlet operations, including opening and closing procedures Ensure smooth service flow and maintain high service standards Supervise and manage staff, including scheduling and task assignment Train new employees on SOPs, service standards, and hygiene practices Handle customer feedback and resolve complaints professionally Requirements Good communication and interpersonal skills Minimum 5 years of experience in F&B or hospitality industry Able to work in a fast-paced environment Responsible, proactive, and team-oriented Willing to work night shifts, weekends, and public holidays Leadership or supervisory experience preferred