Senior Operations Technician (HVAC)

$34-$37 an hour depending on experience.

Role Summary:

Under the direction of the Operations Manager, install, repair, and operate equipment in support of the services Polygon US provides to its customers. Services that are provided by Polygon include but are not limited to Temporary Climate Solutions, Emergency Drying Services, and Document Recovery Services. Though a technician may specialize in one area of these services, it is expected that technicians be willing and able to support all service lines provided by Polygon if requested. A Senior Operations Technician is also expected to lead and mentor other technicians, and in some cases take on a supervisory role on projects or in the local office.

Essential Job Functions:

Engage in and promote all health and safety protocols and processes at Polygon

Utilize and advocate the Polygon Model in daily functions and activities

Operate company vehicles in a safe and courteous manner while following federally mandated DOT regulations and completing documentation as required. Vehicles are equipped with electronic monitoring devices and drivers are required to have a minimum safety score that is determined by the Polygon EH&S Manager

Accurately complete on a daily basis all project, equipment maintenance, and other documentation as required

Complete and submit expense reports accurately and in a timely fashion to ensure company issued credit card is not delinquent in payment

Set up, maintain, and demobilize temporary climate control equipment on project sites that includes but is not limited to:

Desiccant Dehumidifiers

Refrigerant Based Dehumidifiers

DX Air Conditioning Units

Air Cooled Chillers

Air Handlers and Coil Modules

Heaters (gas, electric, diesel)

Ventilation and Air Filtration

Remote Monitoring and Controls

Communicate and interface proactively with assigned supervisor regarding fleet readiness and project updates or status

Assist in development of best practices and processes for the assigned office

Prioritize repair and maintenance of equipment in the assigned office based upon needs of the business and budgetary constraints

Take part in pre-project planning activities as required

Mentor and assist with training needs for new and developing Operations Technicians

In the local office, minimize out of service equipment in the fleet and engage in activities to make out of service equipment ready to rent

Assist in large scale projects or catastrophe events as required and available

Maintain clean and orderly work area and vehicle

Enter time into NetSuite and ADP per company guidelines

Utilize current ERP (NetSuite) for all functions of the position including but not limited to project management, asset management, inventory, purchasing, and time entry

Job Qualifications:

Minimum two years of technical school or two years on the job experience in a related field preferred

Advanced knowledge of electrical, HVAC, and mechanical skills. High School Diploma or equivalent required

Must have strong interpersonal, verbal, and written communication skills along with technical skills

Must be Team oriented and professional manner

Ability to perform duties that are physical in nature

Willing to work overtime when needed

Willing to travel on short notice, sometimes for extended duration (typically 1-3 weeks)

Strong problem solving skills

Ability to utilize and tow trailers for delivery of equipment

Ability to use IT hardware and equipment for documentation and reporting

Ability to assist with scope and design of basic or complex projects

Be prepared to respond to phone and service calls 24 hours per day 7 days a week

Minimum Training Requirements and Competencies:

All items under Polygon Operations Technician I, II, and Senior Technician completed

Polygon Core Competencies Level 3 complete and reviewed by supervisor

Wiring diagrams and schematics, 3 rd party course

OSHA 30 hour safety training

THC Fundamentals Course (Polygon internal)

Coaching and mentoring course (3 rd Party)

NFPA 70E course (3 rd Party)

IICRC or equivalent courses for WRT/ASD:

WRT (Water Damage Restoration Technician) - required

ASD (Applied Structural Drying)

Competent to work on all Polygon equipment within rental fleet

Ability to use Polygon DPC and Psyc It apps

Polygon Learning Zone Courses completed for:

OT1 - (Operations Technician Level 1)

OT2 - (Operations Technician Level 2)

Senior Technician

Ability to use internal sizing and design software which includes but is not limited to PsycPro, Drycool HCUB, Heat Calc, and moisture load worksheets

Other Training courses determined by regional influence (examples include heating or cooling courses)

Demonstration of the Polygon Values:

Integrity

Excellence

Empathy