Catering Operations Executive
Love logistics, planning and making things happen? Join our team!
At Manna Pot Catering, we believe great food deserves great service. Behind every successful catering delivery is a well-coordinated team, an efficient delivery plan and someone who makes sure everything runs smoothly.
We are looking for a proactive and hands-on Catering Operations Executive to join our growing team! If you enjoy coordinating logistics, planning delivery routes, solving operational challenges and working in a fast-paced environment, we would love to hear from you.
Job Description
- Supervise and manage a team of operations staff to ensure the highest level of efficiency in the delivery of services and SOPs to customers in accordance with the catering agreement or contracts.
- Assist the Catering Operations Manager with the catering operations.
- Enforce compliance to the mandatory hygiene standards and requirements.
- Ensure that kitchen operations meet delivery timeline and inventory integrity.
- Create and enforce the best operational procedures.
- Scheduling of daily delivery and resolving daily delivery issues
- Work closely with Kitchen and Sales departments to address operational challenges, implement best practices, and maintain high standards of service.
- Optimize the entire operations workflow including warehousing and storage
- Implement and enforce clear operational hygiene standards and processes
- Oversee and monitor all operations and logistics for all catering events
- Manage manpower planning to suit different catering needs
- Complete customer deliveries and requests
- Act as backup for other customer service and drivers during their absence
- Coordinate vehicle repairs and routine maintenance with the workshop.
- Responsible for team performance and discipline
- Coordinate ad-hoc emergency response and incident reporting
- Any other ad-hoc tasks assigned from time to time.