Client Advisor (Jakarta)
About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace with an established presence in Singapore and Indonesia, two key markets in Southeast Asia's luxury retail landscape.
Through our operations in both markets, we bring together a curated selection of luxury watches, fashion, and beauty, serving discerning customers through integrated online and offline retail experiences.
As we continue to strengthen our regional footprint, we are building a business driven by product expertise, customer trust, commercial excellence, and a passion for luxury.
About the Opportunity
We are looking for a Client Advisor (Jakarta) who combines a strong understanding of luxury fashion with commercial acumen and an entrepreneurial mindset.
Join us in shaping our company and contributing to the growth of a luxury retail business across two dynamic Southeast Asian markets.
Job Description:
- Deliver against revenue targets and all key performance metrics.
- Well-versed about the brands and sharing the knowledge with valued clients.
- Providing excellent service to clients in line with the brand's rules.
- Initiating connections and building relationships with both existing and new clients.
- Managing and preserving clients information and preferences.
- Continuously boosting sales to meet monthly targets.
- Monitor sales flow, stock, and shipment.
- Stand by for inquiries and ensure effective follow-ups to drive conversion.
Requirement & Qualifications:
- Target oriented, high integrity and trustworthy
- Effective in persuasive communication
- Energetic and outgoing interpersonal
- Good notion in verbal and written English and Bahasa Indonesia
- Passionate about delivering exceptional customer service
- Self-motivated with a proactive approach to follow up
- Having experience in luxury brand is a plus.
- Time management skill