Data Operations Lead

Accountabilities: Lead daily data operations activities, ensuring timely completion of business-as-usual requests in line with established service level agreements and business priorities.

Oversee vendor and customer master data setup and maintenance while ensuring full compliance with internal policies, governance standards, and operational controls.

Perform quality assurance reviews, validate supporting documentation, and approve operational requests while maintaining high standards of accuracy and compliance.

Act as a subject matter expert for master data operations, providing guidance on complex cases, issue resolution, and best practices.

Coordinate audit activities by preparing supporting evidence, facilitating walkthroughs, responding to audit requirements, and ensuring timely closure of findings.

Manage operational trackers, workload allocation, mailbox activities, project progress, and governance reporting to maintain operational visibility and efficiency.

Support root cause analysis, error resolution, risk mitigation, and implementation of corrective actions to improve process quality and reduce recurring issues.

Lead or support cross-functional projects, including user acceptance testing, stakeholder coordination, process documentation, and change management initiatives.

Drive continuous improvement by identifying automation opportunities, reducing turnaround times, improving operational processes, and enhancing knowledge sharing across teams.

Serve as a key operational escalation point and provide leadership support in the absence of the Team Leader when required.

Requirements

Bachelor's degree or equivalent qualification.

7–15 years of professional experience, including at least 5 years in finance operations, procurement, audit, controls, vendor master data, or a related function.

Strong knowledge of vendor and customer master data management processes and governance.

Experience working with SAP, MDG, Salesforce, and Microsoft Office applications, particularly advanced Excel and PowerPoint.

Demonstrated experience supporting audits, operational controls, compliance activities, and process governance.

Strong analytical and problem-solving skills with exceptional attention to detail and the ability to manage complex operational issues.

Excellent written and verbal communication skills with proven stakeholder management capabilities across global and cross-functional teams.

Experience working in international and multicultural environments with the flexibility to support multiple global time zones when required.

Leadership experience, including workload coordination, mentoring, or dotted-line management responsibilities, is highly desirable.

Self-motivated, collaborative, and proactive with a continuous improvement mindset and a strong commitment to operational excellence.

Benefits

Hybrid work model offering a combination of office and remote working.

Comprehensive medical coverage, life insurance, and health benefits.

Excellent work-life balance supported by flexible working arrangements.

Learning, training, and professional development opportunities to support long-term career growth.

Inclusive and collaborative workplace that values diversity and employee wellbeing.

Opportunity for relocation assistance within India, where applicable.

Exposure to global finance operations, transformation initiatives, and cross-functional international collaboration.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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