medical receptionist

About the company

Humber Valley Imaging (Vaughan location) is currently recruiting a highly motivated, detail-oriented, and customer-focused Medical Receptionist to join our clinics in Vaughan, Ontario. Part-time and full-time opportunities are available.

Humber Valley Imaging is committed to providing high-quality, safe, and patient-centred care. We strive to provide our patients with excellent service while supporting referring physicians and healthcare providers in delivering timely and effective care.

Your tasks

Duties and responsibilities

• Greet patients in a friendly, helpful, and professional manner.
• Provide exceptional customer service to patients, families, and referring physicians.
• Complete patient intake, including organizing and processing requisitions and patient screening forms.
• Accurately enter patient and procedure information into RIS software.
• Register and check in patients.
• Schedule and book patient appointments.
• Manage a multi-line telephone system and respond professionally to inquiries.
• Retrieve and maintain patient records.
• Communicate with patients and healthcare providers to clarify information and obtain missing information when necessary.
• Maintain accuracy, confidentiality, and professionalism in a busy clinical environment.
• Perform other duties as required by the Site Supervisor or management.

Requirements

Qualifications

• Positive, professional, and patient-focused attitude.
• Excellent attention to detail, problem-solving, and organizational skills.
• Excellent written and verbal communication skills.
• Superior interpersonal skills with the ability to provide excellent patient care and customer service.
• Ability to work effectively both independently and as part of a team.
• Flexibility and openness to the changing needs of the business.
• Flexible availability and willingness to work at other clinic locations within the geographical area are considered assets.
• Ability to maintain a professional demeanour and work effectively under pressure.
• Understanding of basic office technologies, including computers, printers, fax machines, and multi-line telephone systems.
• Ability to troubleshoot and resolve basic computer or office equipment issues.
• Proficiency with Microsoft Office products, email, and internet applications.
• Previous experience in medical administration and/or diagnostic imaging is considered an asset.
• A diploma or degree in Medical Office Administration is considered an asset.
• Knowledge of Velox Imaging is considered an strong asset.
• A good employment record and strong employment references are required.

• diagnostic imaging: 1 year (preferred)

What we offer

Pay: From $21.00 per hour

• Company events
• Dental care
• Extended health care
• Life insurance
• Vision care

Other

Job Types: Permanent, Full-time

Work Location: In person