Our Company
EOS IT Solutions is a global technology and logistics company, providing collaboration and business IT support services to some of the world’s leading organisations. We deliver forward-thinking solutions based on multi-domain architecture, with customer satisfaction, service excellence, and transparency at the core of everything we do.
Position Overview
This role focuses on project coordination, process management, and design support across large-scale infrastructure and communication programmes.
While the role supports Land Mobile Radio (LMR) and security-related projects, prior deep domain expertise is not essential. New joiners will be supported through a comprehensive onboarding and training programme to build technical knowledge across LMR systems, RF processes, and security infrastructure.
You will play a critical role in ensuring project data accuracy, coordination efficiency, and smooth operational delivery across multiple stakeholders.
What You Will Do
Manage administrative and information flow across projects, ensuring data integrity and alignment across systems
Maintain accurate and up-to-date records across all tracking tools and reporting platforms
Support project schedules, resource allocation, and site access coordination
Assist in the development and maintenance of training materials and documentation
Coordinate onboarding and training for new project stakeholders, vendors, and team members
Service & Operational Support
Oversee support request and ticket lifecycle from intake through to resolution tracking
Conduct initial triage of issues and route requests to appropriate technical teams
Track progress against SLAs and ensure timely resolution of faults and service requests
Coordinate with vendors and internal teams on repair and maintenance activities
Compliance & Regulatory Coordination
Support RF licensing processes, ensuring documentation accuracy and compliance
Assist with regulatory submissions, renewals, and updates across multiple regions
Maintain centralised records of licensing and compliance documentation
Support research into RF requirements for new and existing deployments
Essential Criteria
Experience in project coordination, administration, or design/project support environments
Strong organisational skills with the ability to manage multiple workstreams
Excellent communication and stakeholder coordination skills
Ability to work independently and in a fast-paced environment
Strong problem-solving and critical thinking capability
Ability to read and interpret technical documentation or plans (training provided where required)
Desired Criteria
Experience supporting infrastructure, construction, or technical projects
Exposure to service desk or ticketing systems
Familiarity with project tracking tools or databases
Awareness of RF, LMR, or security systems (advantageous but not required)
Interest in building technical knowledge in communications infrastructure
Belonging at EOS
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, gender identity, gender reassignment, age, religion or belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or any other non-merit factor.
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