customer service adviser
Your tasks
- Address customers' complaints or concerns.
- Answer inquiries and provide information to customers.
- Explain the type and cost of services offered.
- Maintain records and statistics.
- Perform general office duties.
- Maintain and manage digital database.
- Consult with clients after sale to provide ongoing support.
Requirements
Education Secondary (high) school graduation certificate. or equivalent experience.
Computer and technology knowledge
- Internet.
- MS Office.
- Social Media.
- Spreadsheet.
- Electronic mail.
Personal suitability
- Client focus.
- Excellent oral communication.
- Excellent written communication.
- Organized.
- Reliability.
- Initiative.
- Quick learner.
Screening questions
- Do you have experience working in this field?.
- Do you meet the language requirements listed in the job posting for the position (English or French)?.
1 year to less than 2 years.
What we offer
- Free parking available.
- Learning/training paid by employer.
Other
Other Use of artificial intelligence.
Employment terms options Day.